How do I buy furniture from NWFW?
Our sales people will work with you one on one throughout
the furniture buying process. Furniture can be purchased off
the floor at our gallery in Seattle, or can be custom ordered and designed and created by one of our many talented artisans.
Our sales people will help you select the best artisan for
the job, act as a liaison between you and the artisan, and
handle all payment and delivery transactions.
Will I get to work directly with the woodworker?
In many cases you will be working directly with the woodworker
in discussing the specifics of the furniture you want and
approving designs. The extent of communication depends on
the nature of each situation. It is best to contact a sales
representative to help decide which artisan is best for your
custom furniture. Our salespeople will, in turn, have the
artisan contact you regarding your custom project.
How do I choose what woodworker is right for me?
You can browse our members work, or view furniture by type or contact us. Our salespeople have an extensive knowledge of our
artisans and can discuss which artisan will
work best for you.
What are the costs for custom furniture?
Costs vary by size of the project, materials and time involved.
Every project is different. Your sales representative will
explain these costs up front at the point you are placing
a custom order, so there are no hidden fees or additional
costs. Read more about custom furniture here.
What is the design deposit?
A $250 design deposit is required for furniture designs that
the woodworker has not previously made. The woodworker will
begin a dialogue with you to discuss your specific needs and
requirements for the piece. He/she will then create a few
drawings of potential pieces, giving you a visual perspective.
Once you examine the drawings more dialogue may be necessary
to fine-tune the details. The $250 design deposit pays the
artisan for his/her time in creating the designs for you and
is non refundable. Some projects require greater time and a larger deposit is requested.
What if the woodworker creates a custom design but I don't
like it?
Rarely, things do not work out with one particular artisan
the way you envisioned. Once a design is created, you are
under no obligation to complete the job at this point. As
the custom process progresses, it may become apparent that
another artisan is more suited to the job. It's best at this
point to contact a sales representative and explain the situation.
Your satisfaction is our top priority.
What is the cost of shipping? Can you ship my furniture overseas?
We will ship anywhere. Our handling and shipping charges for the
continental United States varies based on the order value.
Please call or contact a sales representative for a shipping
quote. We have experience
in shipping furniture worldwide.
Can I have a woodworker re-create an antique I saw? Can I
have a woodworker create furniture from my design?
Our woodworkers are focused on creating work of their own
designs and in general will not reproduce existing furniture
or furniture designs. Most of our artisans work in a specific
style (such as Arts and Crafts) and create furniture that
will be compatible with existing or antique furniture. Our
artisans are willing to look at your designs and work with
you to come up with a piece of custom furniture that suits
your needs. This is what makes the custom furniture process
so unique, in that you will work with the artisans themselves
to come up with furniture that is made specifically for you.
If you are looking for exact reproduction of an antique, we
recommend searching on line for people who specialize in that
field, or check your local yellow pages.
What is the difference between cherry and mahogany? Can
I have a piece of furniture made out of any wood I want?
All woods have different appearance, wear, grain and other
properties. Local woods tend to be more easily accessible
to our woodworkers, and this is often reflected in the cost.
Woods that have to be imported, such as mahogany, involve
more costs to the woodworker and this is reflected in the
price of the furniture. Some woodworkers have woods readily
available to select from, and others will only work with certain
woods. A sales representative can cover these options. For
a description of wood types, click here.
Can I get my dining chairs with leather seats instead of upholstery?
Many of our artisans have different leather and upholstery
options available for their work. Please contact a sales representative
for more information.
My house is mostly maple, will cherry or walnut furniture
fit in?
The furniture in our gallery can be taken home on approval,
so you can see how it will work in your home, before making
a commitment. For custom furniture, many of our artisans have
wood samples that you can bring home to see how the colors
work. Contact a sales representative for help.
Is the furniture guaranteed?
For as long as you own your furniture, it is guaranteed against
any defects caused by the design or construction. Damage caused
by wear and tear, natural events or other events beyond our
control are not covered. If you have a piece of our furniture
that has been inadvertently damaged, please contact us, since
the artisan who created the piece may be able to repair the
item for a reasonable fee.
Can you repair my antique dresser?
We are not in the business of furniture repair, especially
antiques that require special knowledge and handling that
may effect their value. We recommend searching on-line for
companies that specialize in antique furniture repair, or
check your local yellow pages.
I have a scratch on a dining table that I purchased from
you, what do I do?
Please contact one of our sales representatives. Since our
furniture it is created by many different artists, there are
often different finishes from one piece to the next. Without
knowing what type of finish your furniture has, we cannot
advise you how to best fix the damage without causing further
damage.
How do I take care of my new furniture?
The best information on how to care for your furniture comes
from the artisan who created it. Please contact a sales representative
for more information on your specific furniture.
I have a tree that I cut down, do you want the wood?
Thank you for thinking of us, but unfortunately we are a retail
location and do not do any woodworking on site. The furniture
makers who display their work with us have their own sources
for materials, and very few of them have the time or resources
to make a freshly cut tree into useable boards (cutting, transporting,
milling, drying, etc.). Wood turners tend to be more interested
in new wood, so one recommendation is to contact wood turning
groups or organizations in your area. You might also try advertising
in your local newspaper or on one of the many free on-line
classified sites available such as craigslist.
We understand what it is like to be concerned about what happens
to a special trees, and hope you have good luck finding an
appropriate use for them.
I am looking for wenge wood, do you have wood boards for sale?
We are in the business of selling fine hand crafted furniture, and are not in the business of buying or selling wood. We recommend that you search on-line for
companies that specialize in wood, lumber or building supplies, or
check your local yellow pages. You can also see our links page for wood retailers in the Seattle area.
I'm a woodworker, how do I show my work at your gallery?
We are always interested in seeing work by new woodworkers,
please click here to
contact us. We have very high standards for the type of work
we accept, so please be familiar with the quality of work
we already carry to better gauge if your work will fit in.
We very rarely accept furniture by woodworkers that live outside
the Pacific Northwest, since the cost of shipping
is prohibitive. We also can be very busy during the Holiday
Season, and may not have time to look at or accept new work
during this time.
How do I become a member?
Being a member of Northwest Fine Woodworking is an involved
process, and not a simple matter of paying a fee. We recommend
showing your work with us as a nonmember for at least a year
at first, to become familiar with the gallery and how we operate.
Please contact us for
more information about showing your work with us.
|
101 South Jackson St.