Purchasing:

To Purchase Items: Please contact us, call, email or visit us in Seattle. Let us know if you are interested in a particular piece of furniture or wish to have furniture custom designed to your needs. The color coded status of items on this website should help you see what is available. You can read more about our custom furniture process here.

Our Knowledgeable Sales staff is available to assist you Monday-Saturday from 10:30 AM to 5:30 PM, Sundays from Noon to 5 PM PST.

To place an order by phone, call (206) 625-0542 Monday-Saturday from 10:30 AM to 5:30 PM, Sundays from Noon to 5 PM PST. You may call at other hours and leave a voice mail for our sales staff. Be sure to leave your contact information. We are closed in observance of all major Holidays but will happy to assist you the following day.

To pay using a Gift Certificate, please let your sales associate know the number of your gift certificate and the amount you wish to apply to your order.

All items are unique in wood grain and some slight variations in size do occur. Every effort has been made by Northwest Fine Woodworking to show these items as accurately as possible. However, if you are not satisfied with your  purchase, return it to Northwest Fine Woodworking within 30 days, with your receipt, for full store credit. We are not responsible for the cost of return shipping.

Our Mission and Guarantee: Northwest Fine Woodworking is a marketing cooperative dedicated to promoting the finest in American craftsmanship, original design, and fine furniture. We want you to be completely satisfied with the quality of all fine furniture we sell. Should the furniture fail at any time during the lifetime of the original owner because of workmanship or material, we will either repair or replace it. The only exception would be for some customer requested modifications.

Prices are subject to change without notice. Any changes in your order will be confirmed by phone or emailed before your order is processed.

Shipping:

Items will be carefully packaged, insured, shipped and delivered by trained moving professionals. The method of shipment will vary by size and complexity of piece and geographical location. In some areas we provide blanket wrap service, and in others, particularly where common carrier service is necessary, orders are crated. Our goal is to have your furniture arrive in showroom condition. Unfortunately, at this time, we can only ship items purchased from Northwest Fine Woodworking.

Furniture Shipping Companies we use include:
Craters and Freighters

Furniture Shipping
Shipping and Handling are calculated per delivery and based on the items and location they are being shipped to. Rates vary from 12% to 18% of purchased amount. Please contact us for a shipping quote.

Gifts & Small Items
The majority of gift items and smaller pieces are shipped either via UPS or similar carrier. Handling and shipping costs are based on order value. Please contact us for a shipping quote.

Shipping Damage
Furniture pieces: Our shippers have been thoroughly screened and damage is very rare. However, accidents sometimes happen, so please check all furniture pieces as they are unpacked. If any damage is observed please advise the delivery personnel, and note the damage on the drivers paperwork (Bill of lading.) Also please immediately contact your salesperson at (206) 625-0542 or via email at contact (at) nwfinewoodworking . com (replace "at" with @ and remove spaces)

Gifts and small items: Please contact us immediately and do not throw away any damaged goods or packaging materials. We will need these items to file a damage claim with UPS or other carrier.

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